BAJ88 Privacy Policy

01 Overview

baj88 ("we", "us", "the platform") is committed to protecting the privacy of every player who uses baj88.net. This Privacy Policy explains how baj88 collects, stores, uses, and protects your personal data when you register, deposit, play, or interact with the platform in any way.

We understand that privacy is important to our players. When you share your personal information with baj88, you are trusting us to handle it responsibly. This policy is written in plain language so you know exactly what happens to your data — no legal jargon designed to confuse.

baj88 processes personal data only for the purposes described in this policy. We do not sell your data to third parties, and we do not use your data for purposes beyond what is necessary to operate the platform and comply with applicable legal obligations.

02 Data We Collect

baj88 collects two categories of personal data: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Mobile phone number (used for account login and payment processing via bKash or Nagad)
• bKash or Nagad wallet number (required for deposits and withdrawals)
• Identity documents submitted during verification checks (national ID, passport, or equivalent)
• Communications you send to baj88 support, including chat logs and email correspondence

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session data including login times, pages visited, and time spent on the platform
• Game activity including bets placed, games played, and transaction history
• Cookie and tracking data (see the Cookies section below)

03 How We Collect Your Data

baj88 collects personal data through the following channels:

• Registration form: When you create a baj88 account, you provide your name, date of birth, and phone number directly.
• Payment processing: When you make a deposit or request a withdrawal, your bKash or Nagad wallet number is recorded.
• Verification requests: When baj88 requests identity verification, you upload documents directly through the platform.
• Platform usage: baj88 automatically logs your activity on the platform, including game sessions, bets, and login events.
• Support interactions: When you contact baj88 support via live chat or email, the content of those communications is stored.
• Cookies and tracking technologies: baj88 uses cookies and similar technologies to collect session and behavioural data. See the Cookies section for full details.

04 How We Use Your Data

baj88 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes you would not reasonably expect.

• Account management: Your registration data is used to create and maintain your baj88 account, verify your identity, and keep your account secure.
• Payment processing: Your wallet number and transaction data are used to process deposits and withdrawals via bKash and Nagad.
• Fraud prevention and security: baj88 uses IP address, device data, and behavioural patterns to detect and prevent fraud, money laundering, and unauthorised account access.
• Regulatory compliance: baj88 is required to retain certain records for compliance purposes, including transaction history and identity verification documents.
• Customer support: Support communications are stored so that baj88 can provide consistent and accurate assistance when you contact us.
• Platform improvement: Aggregated and anonymised usage data helps baj88 understand how players use the platform and improve the experience over time.
• Responsible gaming: baj88 monitors gameplay patterns to identify players who may be showing signs of problem gambling and to apply responsible gaming tools where appropriate.

05 Data Sharing

baj88 does not sell your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment providers: bKash and Nagad receive the transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are not permitted to use your data for any other purpose.
• Identity verification services: When baj88 requests KYC verification, your identity documents may be processed by a third-party verification provider. This provider acts under strict data processing agreements with baj88.
• Legal and regulatory authorities: baj88 may disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by applicable law or a valid legal order.
• Fraud prevention networks: In cases of suspected fraud or money laundering, baj88 may share relevant data with industry fraud prevention bodies to protect the platform and its players.

06 Cookies & Tracking

baj88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device when you visit baj88.net.

You can manage cookie preferences through your browser settings. Disabling essential or security cookies may affect your ability to log in and use the baj88 platform. baj88 does not use cookies to serve third-party advertisements.

07 Data Security

baj88 takes the security of your personal data seriously. The platform uses industry-standard technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

• All data transmitted between your device and baj88.net is encrypted using TLS (Transport Layer Security).
• Account passwords are stored using one-way hashing — baj88 staff cannot see your password.
• Access to personal data within baj88 is restricted to staff who need it to perform their job functions.
• baj88 conducts regular internal security reviews to identify and address potential vulnerabilities.
• Payment data is processed through bKash and Nagad's secure infrastructure — baj88 does not store full payment credentials on its own servers.

08 Data Retention

baj88 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our compliance obligations.

• Active accounts: Data is retained for the full duration of your account being open on baj88.
• Closed accounts: Transaction records, identity verification documents, and account history are retained for a minimum of five years after account closure to meet regulatory requirements.
• Support communications: Chat logs and email correspondence are retained for up to two years after the last interaction.
• Anonymised analytics data: Aggregated, anonymised usage data may be retained indefinitely as it cannot be linked back to any individual player.

When data is no longer required, baj88 deletes or anonymises it securely. You may request early deletion of certain data types — see the Your Rights section below for details.

09 Your Rights

As a baj88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact baj88 support at [email protected] with your account details and the specific request.

• Right to access: You can request a copy of the personal data baj88 holds about you at any time.
• Right to correction: If any of your personal data held by baj88 is inaccurate or incomplete, you can request that it be corrected.
• Right to deletion: You can request that baj88 delete your personal data. Note that some data must be retained for legal and compliance reasons and cannot be deleted on request.
• Right to restrict processing: In certain circumstances, you can ask baj88 to limit how your data is used while a dispute or review is in progress.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to object: You can object to baj88 processing your data for analytics or platform improvement purposes. This will not affect your ability to use the platform.

baj88 will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days and will notify you if this is necessary.

10 Minors

baj88 does not knowingly collect personal data from anyone under the age of 18. The platform is strictly for adults. If baj88 discovers that a minor has registered an account, the account will be closed immediately, all data will be deleted, and any deposits will be returned to the originating payment method.

11 Policy Changes

baj88 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data practices. When changes are made, the updated policy will be published on this page with a revised date at the top.

For significant changes that affect how your data is used, baj88 will notify registered players via their registered phone number or through an in-platform notification. Continued use of baj88 after a policy update constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the baj88 team directly. We aim to respond to all privacy-related enquiries within 48 hours.

• Email: [email protected]
• Live Chat: Available 24/7 via the baj88 platform
• FAQ: Visit the baj88 FAQ page

For questions about our Terms of Service, please visit the Terms and Conditions page. For information about responsible gaming tools and support, visit the Responsible Gaming page.